The impact of AI-powered conversational agents on EFL learners' willingness to communicate in intercultural contexts

Abstrak

This study investigates the impact of AI-powered conversational agents on the Intercultural Willingness to Communicate (IWTC) of EFL learners. Utilizing a quasi-experimental design with 92 participants, the research compares an experimental group engaged in AI-mediated role-plays against a control group using traditional methods. Findings reveal that the experimental group demonstrated a statistically significant increase in IWTC, accompanied by a marked reduction in communication apprehension and enhanced self-perceived competence. Results suggest that AI serves as an effective, low-stakes environment for fostering intercultural practice. This study concludes that integrating AI into EFL curricula is essential for preparing students for globalized interactions, offering actionable recommendations for educators to foster communicative confidence through digital-mediated interaction and adaptive strategies in modern language learning ecosystems.

Identifier

• DOI: https://doi.org/10.5281/zenodo.21135662
• OpenAlex: https://openalex.org/W7167076845